General Rules

Acceptance of Terms

By entering Ramayana Water Park, you give your consent and agree to follow all terms and conditions, rules, regulations, and instructions. If you do not agree, please refrain from entering.

Photo and Video for Marketing Purposes

By entering the park, you consent to being photographed or video recorded for promotional purposes and other marketing needs. Photos or videos taken of you may be used to promote the water park or for other marketing purposes. While it is unlikely that your photo or video will be used, there is a chance it may appear in promotional materials for the water park. If you do not wish for your photos to be used, please inform our photographers or our customer support team.

Children Supervision

Children under 15 years old must be accompanied by a responsible adult (18 years old or older) at all times.

Prohibited Items

Outside food, beverages, alcohol, glass containers or cups are not allowed in the park.

Pets Policy

Pets are not allowed in the park.

Behavior and Conduct

Running, rough play, and disruptive or inappropriate behaviour are not permitted.

Smoking

Smoking is permitted only in designated smoking areas.

Drug Policy

The use of drugs, including marijuana (cannabis), is strictly prohibited, as we are a family-friendly water park. Guests found using drugs or under the influence of drugs will be refused admission or removed from the park immediately without a refund.

Responsibility for Damages

Guests who, due to their own negligence, cause harm or damage to other guests or property will be held responsible for the resulting damages.

Moreover, guests who, due to their own negligence, damage any water park property may be liable to pay compensation for the damages caused.

CCTV Surveillance

The water park is equipped with CCTV cameras that record video, and some cameras may also capture audio. By entering the water park, guests consent to be recorded for safety and security purposes.

Outside vendors

Selling or promoting products or services without official permission from the water park is not allowed on the whole property of the water park.

Private Events and Operating Hours

The water park reserves the right to close any area of the park for a private event if needed, or to adjust its operating hours as necessary.

Show and Event Adjustments

In case of shows or events, the time and location of such activities may be changed or adjusted as needed by the water park.

Safety Rules

Skin Conditions

Guests with visible rashes or skin diseases may be denied entry or removed from the water park for health and safety reasons.

Flying Objects

Throwing Frisbees, beach balls, or other flying objects is not permitted in the park.

Jewelry and Accessories

Jewellery, watches, eyeglasses (if they are not securely fastened with straps or similar methods), and loose articles are not allowed on rides.

Pools and Water Slides Instructions

Water Slides and Pools Terms and Conditions

Guests must follow all posted instructions, terms and conditions, height and weight restrictions for rides and attractions. Operators may deny access if safety guidelines are not met.

Personal Risk

Use of attractions and slides is at your own risk. Always follow safety instructions and lifeguard directions. The water park can not be held liable or responsible for any damages or injuries which were caused by not following the safety rules and terms and conditions of the water park, or which were caused by negligence of guests.

Lifejackets

Approved lifejackets are available free of charge on a first-come, first-served basis and must remain in the park.

No Diving

Diving is not allowed in any of the pools for safety reasons.

Shower Before Entering Pools

Please shower before entering any pool to help maintain cleanliness and hygiene.

Not Toilet Trained Children

Children not toilet-trained must wear a swim diaper. Regular disposable or cloth diapers will not be allowed. Swim diapers are available for purchase at the retail shop.

Handrails on Slide Towers

No sitting or leaning on handrails on any slide tower to ensure safety for all guests.

Water Slide and Pools Closure

The water park reserves the right to close any pool or water slide if required for maintenance purposes.

Facilities and Belongings

Sun Loungers and Umbrellas

Provided free of charge on a first-come, first-served basis and must remain within designated areas.

Lockers

To secure your personal belongings, we offer lockers that are available for rent. The park is not responsible for lost, stolen, or damaged items.

Photography

Personal photography should not interfere with other guests’ enjoyment.

Weather Policy

Adverse Weather

In the event of severe weather, attractions may be closed temporarily for safety reasons. The water slides and pools will reopen once it is safe to do so.

Guest Removal

Violation of Rules

Ramayana Water Park reserves the right to remove guests violating any rules, engaging in illegal activities, or acting in a manner that endangers others. No refunds will be provided.

Additional Information

Insurance

Insurance coverage is provided in accordance with terms and conditions. The decision to apply insurance coverage will be at the sole discretion of the water park. Guests who fail to follow safety rules or slide usage guidelines might not be covered by insurance if they get hurt.

Admission Rates

Prices are subject to change without prior notice.

Drone Usage

Drones are not allowed to be used on the property of the water park without prior permission from park management.

Park Guidelines

Follow all posted guidelines and staff instructions to ensure a safe and enjoyable visit.